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ABOUT US | SUSTAINABILITY

OUR COMMITMENT
TO SUSTAINABILITY

Leading the way towards a more sustainable tomorrow

At Polaris, we are focused on building a better future for the transportation industry. We recognize our responsibility to reduce our environmental impact and support the communities we touch while continuing to deliver exceptional service. Our efforts focus on embracing innovative technologies and sustainable practices that reduce emissions by optimizing fuel and energy efficiency and foster positive social impact. By doing so, we aim to create a future where both our planet and our communities thrive.

We are working with our partners, customers and communities to create sustainable solutions that benefit both the environment and the people who rely on us. By instilling and investing in initiatives that are both eco-friendly and community-focused, we not only aim to safeguard the future of transportation but also empower the communities we serve, inspiring positive change across our industry and our country. As a participant in the UN Global Compact Canadian Network, we are committed to upholding The Ten Principles on human rights, labour, environment, and anti-corruption, and to advancing the UN Sustainable Development Goals (SDGs).

Click here to view our Sustainable Growth Strategy.

Click here to view our 2024 Sustainability Report.

we
CARE

Our 5 pillars for creating a greener,
more responsible future

OUR
WORK

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OUR
EMPLOYEES

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OUR
PLANET

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OUR
COMMUNITY

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OUR
PARTNERS

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OUR
WORK

UN SDG icons: Good Health & Well-being, Industry, Innovation & Infrastructure, Sustainable Cities & Communities, Responsible Consumption & Production, Partnerships for the Goals

WE CARE ABOUT OUR WORK

Polaris is dedicated to delivering the highest quality services. Our commitment to excellence drives us to continually innovate and improve how we do business. We provide reliable, efficient supply chain solutions in adherence to stringent health, safety, security and quality standards. While collaborating as a team, we remain disciplined, action-oriented and hold ourselves accountable in every aspect of our day-to-day responsibilities. By operating with integrity and going the extra mile to create seamless shipping experiences for our customers, we build lasting relationships that contribute to a more sustainable business ecosystem.


Workplace Health & Safety
Prevention, continuous monitoring and swift response are the foundations of our approach to workplace safety, with the wellbeing of our employees, drivers, partners and surrounding communities at the centre of everything we do. Our Health & Safety Policy sets the standard across our offices, cross-dock and warehouse environments, supported by monthly H&S meetings and inspections and, more recently, a shift-by-shift schedule of daily and weekly risk-based inspections. As required under Part II of the Canada Labour Code, our Joint Health and Safety Committee meets regularly to monitor risks and drive continuous improvement, with committee co-chairs and the committee secretary completing recognized H&S training. We track year-over-year safety performance through key indicators covering incidents, near misses and lost time, and we've introduced an internal hazard reporting process to help us catch and address risks before they lead to harm. Each year, we host an internal H&S Safety Week to keep safety top of mind across the organization, alongside ongoing employee training.


Business Continuity
In 2024, Polaris developed a formal Crisis Management Plan following a scenario-based exercise led by a third-party consulting firm to help us understand the operational and coordination demands of a crisis. The plan was shaped with input from our operational and executive leadership and outlines roles, responsibilities and continuity measures to keep operations running through disruptions. We revisit the plan each year to update contact information and redistribute responsibilities as needed, keeping it current and ready to use.


Supply Chain Security & Transparency
We take security seriously and are proud to be members of key border security programs such as CTPAT, PIP, CSA, and FAST. These partnerships help us ensure a secure supply chain, supporting anti-terrorism efforts and maintaining safe borders. Keeping freight secure both during transit and within our facility is a top priority. We achieve this through advanced security measures at our live-monitored and fenced facility, such as AI to flag suspicious orders and X-ray technology to verify freight, supported by regular, risk-based dock and yard inspections that address both safety and security hazards. Every single staff member is trained on CTPAT/PIP compliance to ensure the security protocols are followed. New customers are thoroughly vetted to align with our business principles, and any suspicious activity is reported to supervisors or law enforcement.


Ethics & Compliance
We are committed to upholding the highest standards of ethics and compliance across all aspects of our operations. Our approach is rooted in transparency, fairness, and respect for our team, customers, and partners. We strictly protect the confidentiality of our business, customer, and partner information, and promote a workplace that values diversity, equity, and inclusion, while stringently prohibiting any form of discrimination or harassment. In addition, we have a zero-tolerance policy for corruption and bribery, and we enforce measures to prevent conflicts of interest. By fostering a respectful, safe and ethical work environment, and adhering to all legal and regulatory requirements, we ensure that our actions align with our values and responsibilities.

Polaris Ethical Code of Conduct


Technology & Innovation with NorthStar Digital Solutions
Innovation plays a central role in how we reduce our environmental footprint and improve operational efficiency. Automation and digital technologies allow us to streamline workflows, cut down on manual work, and reduce the resources required to run our operations day to day.

Robotic process automation reduces the time our teams spend managing multiple systems and handling documents, while the FR8Focus mobile driver application enables real-time document scanning and integration into our TMS system, significantly cutting down paperwork. Our advanced reporting systems provide deeper insight into routing, capacity and performance to support continuous improvement, and call centre automation consolidates customer data into a single interface, giving customers the option to self-serve through automated responses.

We've also moved to off-site server hosting and made improvements to our customer portal, both of which have meaningfully reduced our energy use and manual workload, enabling seamless electronic order and document processing. Together, these investments support a more efficient, lower-impact way of doing business.

OUR
EMPLOYEES

United Nations Sustainability Development Goal icons: Gender Equality, Decent Work & Economic Growth and Reduced Inequalities

WE CARE ABOUT OUR EMPLOYEES

Our employees are at the heart of Polaris. As a company where we have each others' backs, we foster a supportive and inclusive work environment where every team member can thrive. We invest in their professional development, offering continuous learning and career advancement opportunities. Our team's health and wellbeing are paramount as we promote work-life balance and occupational safety. Across all levels of our organization, we celebrate diversity and promote equitability for everyone. By valuing and empowering all employees, we create a positive, productive and sustainable company culture.


Diversity, Inclusion, Equity, Belonging (DEIB)
We recognize that a strong DEIB strategy is essential for fostering an environment where every individual can thrive. By embedding diversity, equity, inclusion, and belonging into our company culture, we foster a workplace where employees feel valued and respected. This inclusive environment leads to higher employee engagement, better decision-making, and a more adaptable workforce, ultimately contributing to our company's overall success. We built and manage our DEIB strategy around the following principles, which guide our efforts to set goals, provide training, and continually seek feedback to enhance our practices.


Diversity — We ensure our workforce reflects a wide range of backgrounds by implementing hiring practices that do not discriminate based on age, gender identity, ethnicity, sexual orientation, physical ability, religion, or other characteristics.


Equity — We strive to create a fair and balanced workplace for all employees. This involves actively working to eliminate unconscious bias and ensure no groups are underrepresented, thereby providing equal opportunities for everyone.


Inclusion — We focus on cultivating an environment where everyone feels welcome, and open communication is encouraged. An inclusive culture is key to enabling all employees to thrive and contribute fully. As one recent step toward a more welcoming environment for all, we installed an all-gender washroom at our facility.


Belonging — We aim to foster a sense of community and acceptance within our company. When our diversity, equity, and inclusion strategies are effectively put into practice, they create an atmosphere where every employee feels they belong.


Beyond our workplace, we are committed to reconciliation with Indigenous communities. In alignment with the Truth and Reconciliation Commission's Call to Action #92, we have partnered with the Gord Downie & Chanie Wenjack Fund to support cultural understanding between Indigenous and non-Indigenous populations and improve the lives of Indigenous people in Canada. We also partner with TELUS Environmental Solutions each year to support post-wildfire reforestation in areas where Indigenous communities live, an initiative that combines environmental restoration with economic opportunity, as the planting projects employ local community members.


Gender Equality
As a company founded by a woman and operating in a male-dominant sector, we are committed to gender equality and empowering women at every stage of our operations. With more than 50% of women in leadership roles, we support equal opportunities for women including pay equity, and access to the resources needed to thrive professionally. To extend our commitment further, we became a signatory of the United Nations' Women's Empowerment Principles (WEPs).

We also proudly sponsor the Geri Cox Allyship Excellence Award, presented by the Women's Trucking Federation of Canada, which celebrates male allies who have taken intentional, positive action to advance the inclusion of women in trucking, named in honour of Geri Cox, founder of Polaris and a trailblazer for gender equity in the industry.

In 2025, Polaris was named one of 14 inaugural signatories to the Women's Leadership Accord, an initiative launched by Trucking HR Canada in partnership with the Women's Trucking Federation of Canada and Women and Gender Equality Canada, recognizing employers with demonstrated practices in recruiting, retaining and supporting women in the transportation sector.

Inside our organization, we launched the Polaris Women's League, a program created by women, for women, offering a space where Polaris women can come together, share their experiences and uplift one another through quarterly gatherings, guest sessions and employee-driven activities.


Training and Career Development
We are deeply committed to the career and skills development of our employees. To improve the quality of work of our employees and support their career growth, we offer professional development opportunities through post-secondary and professional institutions to enhance staff capabilities.

Additionally, we run the Larry Cox Academy, a 15-month program where participants rotate through different departments, achieving goals within Polaris' functional areas. Participants are also required to complete advanced leadership and professional development training as part of the program, further enhancing their communication, problem-solving, and decision-making capabilities. Graduates of this program will be placed in a role based on their input and area of excellence.

Another program we run for career development is the Polaris Leadership Program, which aims at nurturing the skills and capacities of our emerging and aspiring leaders. Through various courses on leading online platforms, we provide them with valuable training opportunities to enhance their professional growth and capabilities, empowering them to excel in their current and future roles.

OUR
PLANET

United Nations Sustainability Development Goal icons: Affordable & Clean Energy, Climate Action, Life on Land

WE CARE ABOUT OUR PLANET

Polaris is taking action to protect our planet. By investing in energy efficiency across our fleet and facilities and working toward measurable emissions reduction targets, we aim to make our operations more sustainable while reducing our environmental footprint. We continue to seek innovative solutions while partnering with reputable organizations to implement impactful, credible practices, and to safeguard our planet for future generations. We're proud to have been recognized as a Green Supply Chain Partner by Inbound Logistics for two consecutive years, 2025 and 2026.


Carbon Emissions & Climate Targets
Polaris has completed greenhouse gas (GHG) inventories covering our operations since 2023, which serves as our baseline year for tracking progress. In 2025, we formally adopted a target to reduce our Scope 1 and 2 emissions by 30% by 2030, measured against this baseline.

Looking further ahead, in 2026 Polaris joined Environment and Climate Change Canada's Net-Zero Challenge and adopted a target to reach net zero for our Scope 1 and 2 emissions by 2050, under the Challenge's small and medium enterprise pathway.

Our Carbon Calculator, accessible through our secure customer portal, gives customers visibility into their total emissions with Polaris over a timeframe of their choosing, tied to their actual orders and supporting their own climate reporting.


Fleet & Energy Efficiency
Fleet performance is where many of our most impactful sustainability initiatives take shape. We've expanded our telematics infrastructure to cover our full fleet, giving us far more granular visibility into fuel consumption, idling behaviour and driver performance. This supports route optimization, particularly for our city fleet, where frequent stops and variable traffic conditions make efficient routing especially impactful. Driver performance is tracked through scorecards covering safety and fuel efficiency, with strong performers recognized and others offered coaching to support improvement.

We continue to invest in fuel-efficient retrofits across our fleet, including solar panels installed on select trucks to support onboard power needs. On alternative fuels, we trialed renewable diesel and are now looking at ways to expand its use more broadly across our fleet.

At our facilities, we've upgraded to a smart thermostat system that centralizes heating and cooling controls and adjusts them based on occupancy, and we're introducing hybrid heat pump units on our rooftop to reduce our reliance on natural gas heating. From 2025 to 2026, these upgrades contributed to a year-over-year increase in energy efficiency of approximately 9.5%.


Waste Management
Effective waste management plays a crucial role in our sustainability efforts, and our approach goes beyond diverting waste from landfill to reducing how much we generate in the first place. We sort waste at our office and dock, working with a dedicated waste management provider, and periodically audit our practices to measure and improve their effectiveness. Waste sorting is introduced to every new employee as part of our onboarding, and we reinforce these practices each year through fun, gamified activities during our internal Sustainability Week. We've removed single-use cups from our office in favour of a “bring your own cup” policy, and we've taken steps to reduce our paper use, prioritizing sustainably sourced paper with proper certification where printing is still needed. End-of-life electronics are handled through a contractor who responsibly recycles or refurbishes devices rather than sending them to landfill.

Each fall, we also take part in Partners in Project Green's Recycling Collection Drive, collecting house textile and clothing and electronics to give them a second life or send them for proper recycling.


Water Management & Climate Resilience
We monitor water consumption across our facilities and are working with Partners in Project Green and Credit Valley Conservation on a flood and heat risk management program to strengthen the climate resilience of our head office site. Following a site visit, we received a tailored assessment with recommendations to help manage flood and heat risks. As a first step, we began native species planting at our facility, following a planting plan developed by Credit Valley Conservation that includes species suited to our region's climate as well as pollinator-friendly plants.

For a full breakdown of our environmental data and performance, visit page 31 in our latest Sustainability Report.

OUR
COMMUNITY

UN SDG icons: No Poverty, Zero Hunger, Gender Equality, Decent Work & Economic Growth, Reduced Inequalities

WE CARE ABOUT OUR COMMUNITY

Giving back is one of Polaris' core values. Through various community engagement programs, volunteer opportunities and charitable donations, we aim to uplift those in need in the places where we live and work. Our initiatives support a wide range of local, national and international causes dedicated to poverty, hunger, homelessness, health, safety, education and environmental stewardship. By actively supporting these causes, we aim to create a positive impact and help build stronger, more resilient communities.

Our Community Care Unit (CCU) is how Polaris turns its logistics capabilities into everyday support for communities across Ontario, delivering food and essential supplies to food banks, shelters and school nutrition programs. To review our community impact please visit Polaris Community Care Unit

We're especially proud of how this work has grown to include Ronald McDonald House Toronto. Rather than making direct donations, we provide logistical support, transporting meals and essential supplies prepared by Ronald McDonald House's own culinary and operations teams to families staying in their Family Rooms across the region, helping them stay close to their children during hospital care. Read more

Giving Back
Polaris Community Care Unit

OUR
PARTNERS

UN SDG icons: Decent Work & Economic Growth, Industry, Innovation & Infrastructure, Sustainable Cities/Communities, Reduced Inequalities, Responsible Consumption/Production

WE CARE ABOUT OUR PARTNERS

Our relationships with business partners are built on trust, respect, and shared values. We collaborate closely with customers, partners, stakeholders, and members of our supply chain network to ensure our operations are entirely ethical and sustainable. Our partners are expected to adhere to the same high standards of social and environmental responsibility that we uphold. Together, we work toward common goals, fostering innovation and sustainability across all our business activities.


Suppliers and Partners' Diversity and Inclusion
Our DEIB commitment extends to our suppliers and partners as well. Through social procurement, we actively seek to support and collaborate with local, women-owned, and Indigenous-owned businesses, recognizing the systemic challenges they often face. We also support social enterprises when we can, such as our catering partnership with Fred's Kitchen, which supports employment for individuals facing barriers to the job market. By fostering these partnerships, we aim to create opportunities for growth, contribute to economic empowerment, and promote a more equitable business environment within our supply chain.


Sustainable Procurement
Our Sustainable Procurement Policy formalizes how purchasing decisions are made across Polaris, bringing financial, operational and sustainability considerations into a single framework. Purchasing decisions are guided by a structured evaluation framework that weighs traditional criteria such as total cost of ownership and supplier reliability, alongside sustainability-focused criteria such as energy and resource use, materials and recycled content, circularity and end-of-life impact, and health and safety, calibrated to the nature and scale of each purchase. In practice, this means moving away from lowest price as the primary driver of procurement decisions, toward best overall value. Looking ahead, we are also developing a supplier scoring framework to further strengthen how we evaluate our supply chain partners.

To communicate our values and expectations to our business partners and suppliers, we have prepared the following Codes of Conduct:
PTG Business Partners and Customers Code Of Conduct
PTG Supplier and Vendor Code of Conduct

Recognized for taking action

Photo of Polaris Sustainability Task Force discussing environmental policies in office

BETTERING TOMORROW IN PARTNERSHIP WITH:

Green Economy Canada logo
SmarWay Transport Partner logo
SmarWay Transport Partner logo
Net Zero participant logo
"As Polaris moves towards a more sustainable future, I am deeply passionate about making a positive difference for our people, partners, community and planet. We have a tremendous opportunity to take action, engage and inspire within the supply chain sector. This journey allows us to explore new relationships, actively participate in our communities and contribute meaningfully to environmental wellbeing. Together, we can drive real change and create a lasting impact."
Dave Cox, CEO Polaris Transportation Group
Polaris CEO, Dave Cox standing in front of office discussing Polaris sustainability efforts

Let's Talk

To learn more about Polaris' sustainability initiatives, please contact sustainability@polaristransport.com